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Policies & Procedures
Thank you for your interest in making a purchase with Dallas Dinettes Online. Please feel free to contact us with any questions.
(972)481-9131
Payment Terms:
Dallas Dinettes accepts Visa, Mastercard and Discover Card either by telephone or through our secure online shopping cart. We also will accept checks, money orders and cashier's checks. Please allow adequate time for the funds to clear our account before your furniture is shipped.
Financing is available. Please contact us for more information on obtaining a credit application. All applications are subject to credit approval.
Dallas Dinettes offers an easy, interest free layaway plan. This plan is perfect for someone that has found the furniture they want but not quite ready for it. We do require a 25% deposit to start your layaway. From this start date you will have (depending on the merchandise) up to 120 days to pay off your furniture. We do require monthly payments during the term of the layaway. Please be sure about your purchase. No refunds, store credits or transfers will be accepted. Feel free to contact us with any questions.
All Sales are final.
8.25% Sales tax applies to Texas residents only.
Shipping/Delivery/Customer Pick-up Terms:
Customers in Dallas/Fort Worth area are welcome to come to our store location for pick-ups at:
14000 N. Stemmons Frwy.
Farmers Branch, TX 75234
(972)481-9131
We do ask that you please call prior to pick up to make sure that your order is ready and available.
For our local Dallas/Ft Worth metroplex area customers we do offer complete delivery services with our own delivery drivers and company trucks. All local deliveries made by our company employees include assembly and setup as well as removal of all trash. Please contact us for current delivery rates.
Nationwide shipping on secure national carriers is available. We will be able to offer you the lowest freight rates available at the time of your purchase. We only ship to the 48 contiguous United States. Shipping is not available to Alaska, Hawaii or Canada at this time.
48 hours after your order has been placed we will provide you with an estimate for your delivery time.
Receiving Your Furniture Shipment:
We will notify you by email once your furniture has been picked up by the freight carrier. This email will contain the freight company's tracking pro number that has been assigned to your shipment. Once your furniture shipment arrives at the shipping terminal in your city, the freight company will call you and set up a delivery appointment date and time.
All furniture is inspected by us prior to shipping to your home or office. Although transit damage is not a common occurence. It can happen. Your number one priority when receiving your shipment is inspection for any possible shipping damages. Any and all damages found MUST be notated on the delivery receipt. All pieces are insured against shipping damages through the freight company and all claims for damages will be filed with them. Please notify us immediately if you find any damages.
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